Digital Primary Care Innovation Hub
Supporting transformation through innovation

A pioneering partnership between the Humber & North Yorkshire ICS and the Yorkshire & Humber Academic Health Science Network (AHSN) that aims to identify unmet clinical and non-clinical needs in primary care.

The Innovation Hub will be the “front door” for digital enabled innovation and improvement for primary care within the Humber & North Yorkshire region across the 6 places, East Riding, Hull, North Lincolnshire, North East Lincolnshire, North Yorkshire and York.

What we do:

  • Single Point of Contact: We are the single point of contact for all system wide innovation enquiries and requests for guidance, advice and support and we will lead on the liaison between key stakeholders across the region to help develop partnerships that might yield new ideas for projects to address unmet needs.
  • Capturing unmet needs: We are developing a unified approach to capturing, validating and prioritising the unmet needs of the HNY system. Unmet needs can be both clinical and non-clinical.  The Innovation Hub can support with the identification and validation of market ready innovations to help drive improved health outcomes, clinical processes and patient experience within primary care across the HNY health economy.

The Academy of Medical Sciences (Publication: Unmet need in healthcare; Summary of a roundtable 31 July 2017; 430378 ( defined this as;

“Unmet need for healthcare can be seen as covering a spectrum of healthcare needs that are not optimally met. At one end there is unexpressed demand” (people who have healthcare needs but who are not aware of them, or who choose not to seek healthcare). At the other end there is “expressed demand that is sub-optimally met”. This can include people ineligible for treatment, or who have poorer quality treatment than would optimally be the case. For some individuals, their unmet need may be a combination of the two.”

  • Signposting: Signposting and connecting organisations both within the system (NHS providers / Commissioners / Other ICS Members) and external to the system (including industry and academia). In creating a managed repository of ‘problems’ that can be solved through innovation, the Innovation Hub ensures that the ICS is at the cutting edge of identifying, evaluating and embedding innovative and transformational approaches. By creating a managed and prioritised repository of unmet needs, that can be solved through innovation, the Innovation Hub will ensure the ICS is at the cutting edge of identifying, evaluating and embedding innovative and transformational approaches. Working closely with our partners such as the Yorkshire & Humber AHSN, academia, industry, research funders and providers of health and care, we are working together to help accelerate the development and adoption of innovative solutions to help address these unmet needs.


Use digital to improve the way services are designed, delivered and managed in an integrated way, with a clear focus on the individual and their experience, and where health and care professionals can make the best decisions because they have the information they need, at the point of care when they need it.


Optimise the value of data to create intelligence to be used routinely to improve patient safety, deliver better health outcomes and tackle inequalities.



Nurture a thriving digital health and care ecosystem, supporting research and innovation, developing skills and capabilities and recognised internationally as an exemplar of innovation and digitisation.

  • Yorkshire & Humber AHSN is one of 15 AHSNs set up by NHS England to operate as the key innovation arm of the NHS.
  • Across the country AHSNs act as a bridge between health care providers, commissioners, academia and industry. By connecting these sectors, we help to build a pipeline of solutions for the NHS from research and product development through to implementation and commercialisation.
  • Locally we work in partnership with our regional health and care community and develop projects, programmes and initiatives that reflect the diversity and meet the needs of our local populations and health care challenges.